The staff at Bideawee Pet Memorial Parks are here to help guide you through the many options you have during the loss of a beloved pet. Our goal is to help you make the right choices that will allow you to personalize, honor and celebrate the life of your pet. Our facilities offer a warm and comforting atmosphere where you will find support during your time of loss.

If you have any additional questions, please contact us directly at

Wantagh - 866-262-8133
memorialparks@bideawee.org
Monday - Saturday: 8:30am - 5:00pm, Sunday: Closed

Westhampton - 631-684-0079
memorialparks@bideawee.org
Monday - Saturday: 8:30am - 5:00pm, Sunday: Closed

  • What do I do if my pet passes away at home?

    If your pet passes away at home, contact us as soon as you are able at 1 866 262 8133. We are here to help. We will assist you with making arrangements, answer your questions, and address any concerns. This is an incredibly difficult time and one that you shouldn’t have to handle alone. We will walk you through every step in the process, and if needed, we can arrange to come to your residence and transport your pet to our facilities. Your pet will be treated with dignity and respect from the moment he or she leaves your side. Also, please take good care of yourself. This can be a very emotional time for you and other members of your pet’s family. Remember that grieving is a natural and necessary process.

  • Will you pick up my pet at my home or veterinarian clinic?

    For pet lovers who reside in Manhattan, Brooklyn, Queens, The Bronx, Staten Island, and Long Island, the Pet Memorial Parks at Bideawee can arrange for gentle transportation of your beloved pet from your home or your veterinarian's office to one of our locations for a fee. We generally provide a pick-up service Monday through Friday between the hours of 9am and 3pm.

    Pets can also be brought directly to the Pet Memorial Parks at Bideawee in Wantagh or Westhampton by their owners or to our Manhattan location. There is no fee for transportation of your pet between any of our offices.
     
    For more information contact us at 1-866-262-8133.

  • How much notice do I need to provide to schedule a burial?

    Burial services at Bideawee Pet Memorial Parks are a highly personalized service and are handled by appointment to ensure each client the time and attention they deserve.

    We generally request a minimum of 24 hours to properly prepare the plot site. It is only in special circumstances that we would be able to accommodate a burial with less notice.

  • Can I see my pet again before the burial?

    We invite and encourage you to arrange for a proper viewing at Bideawee Pet Memorial Parks prior to cremation or burial.  For those that choose to do so, a viewing can help you and your family through the grieving process. Our viewing rooms provide the opportunity to have a quiet goodbye and to honor your beloved friend.

    The Pet Memorial Parks at Bideawee know that losing a beloved pet is a difficult and emotionally trying time. Staff are compassionate and discreet and can provide grieving pet lovers the utmost compassion when saying goodbye to a cherished companion. We understand the need for privacy and reflection during these trying time, so a private room is available, at no extra charge, for use by family and friends prior to burial or cremation.

  • What is Perpetual Maintenance?

    For most pet lovers who choose to celebrate and memorialize their loving relationship with their pet at the Pet Memorial Parks at Bideawee, the Bideawee Perpetual Maintenance plan is the best option. This plan provides pet lovers the comfort of knowing that with one easy payment, their beloved pet's memorial will be cared for and maintained forever. There are no annual maintenance bills to worry about, no concerns about billing if you move, or questions about who will be responsible for payment of annual invoices should you no longer be able to pay them. We can provide more details about the Bideawee Perpetual Maintenance plan over the phone or when you visit our park.

  • What is Annual Maintenance?

    In lieu of Perpetual Maintenance, our clients can elect to have an annual maintenance contract whereby they agree to remit their maintenance payment on an annual basis.

    Some pet lovers find that the Bideawee Annual Maintenance plan is better suited to their financial situation.  The Bideawee Annual Maintenance plan allows pet lovers to pay for the upkeep and maintenance of their pet's memorial annually.  Pet lovers who choose this plan receive annual invoices that must be paid to ensure the continued care of your beloved pet's memorial. If you are considering this plan, it is important to notify Bideawee of any change of address and determine who will make the annual payments for you should you become unable to do so.  Please note that clients can elect to convert to Perpetual Maintenance at any time. We can provide more details about the Bideawee Annual Maintenance plan over the phone or when you visit our park.

  • Do you have pre-planning?

    Yes. Preparing in advance for the passing of a sick or elderly pet can make things a little easier for you when the time comes. Call us or come by anytime to discuss ways in which you can prepare.

    Few things are harder for a pet parent than the realization that a pet may be close to passing and planning for it.  We find that it can help reduce the stress and upset of what can be a very sad, emotional time.

    We encourage anyone considering advanced aftercare plans to contact us or visit us.  No appointment is necessary and we're always happy to answer any questions you may have.

  • What are visitation hours at Bideawee Pet Memorial Parks?

    Bideawee Pet Memorial Park teams work very hard to maintain the tranquil beauty of our parks and they are open for visitation 365 days a year.

  • On what days can burial services be performed?

    We can accommodate burials Monday through Saturday.

    Office hours:

    Wantagh - 866-262-8133

    3300 Beltagh Avenue Wantagh, NY 11793

    memorialparks@bideawee.org

    Monday - Saturday: 8:30am - 5:00pm, Sunday: Closed


    Westhampton - 631-684-0079

    118 Old Country Road Westhampton, NY 11977

    memorialparks@bideawee.org

    Monday - Saturday: 8:30am - 5:00pm, Sunday: Closed

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